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Dimplex IgniteXL 74" Linear Recessed / Built in Electric Fireplace - XLF74

by Dimplex
SKU XLF74
Save $1,299.01 Save $1,299.01
Original price $4,549.00
Original price $4,549.00 - Original price $4,549.00
Original price $4,549.00
Current price $3,249.99
$3,249.99 - $3,249.99
Current price $3,249.99
+ 0% Tax (Outside of TX)
Availability:
In Stock & Ships Within 1-3 Business Days

✓ #1 Dimplex Authorized Online Retailer

✓ FREE Shipping - Expedited & Insured Delivery (3-7 Days)

Comes with the Full Manufacture Warranty

✓ Price Beat Guarantee

Call / Chat for an Additional Discount 888-255-0802

Refund policy

Eternal Ember stands behind the high quality of every brand we partner with. Customer satisfaction is extremely important to us. By purchasing a product from Eternal Ember, you accept the following provisions. We hope these instructions clarify our return policy and refund process. These regulations apply within the United States.

    Key Information

    • Customers have 30 days from the date of delivery to request a return, exchange, or refund.
    • Refunds are processed after 3 days of receiving the return.
    • If there are no damages or defects, customers are responsible for return shipping costs and a 20-25% restocking fee. There may be an additional 15-20% reworks fee if product(s) arrive damaged.
    • Order cancellation transaction fees typically range from 2.9% + $0.30 to 5.99% + $0.30.
    • The return address is brand-specific. Please refer to the product pages or contact us for details.

    Order Cancellations (Before Dispatched)

    We do allow cancellations, however, once an order is placed, a cancellation transaction fee will apply. This fee typically ranges from 2.9% + $0.30 to 5.99% + $0.30, depending on the payment method used at checkout. After placing an order, it takes 1-3 business days to dispatch. If you cancel your order after it has been shipped, you will be responsible for return shipping costs and a 20% restocking fee.

    Custom Order Cancellations

    Please note that custom or made-to-order products cannot be canceled or refunded, as they are specifically crafted to your specifications. All sales for these products are final. If you are unsure whether your order qualifies as custom or made-to-order, we encourage you to contact us for clarification.

    Conditions For Returns & Exchanges

    Returns are accepted under the following conditions:

    1. The product is damaged, defective, or inaccurate.
    2. The product is not as advertised, is missing parts (e.g., you order a grill, but it doesn’t come with the screws), or the customer prefers a different color (e.g., you order a grill but want it in white instead).

    Exchanges are possible under these circumstances.

    Returns

    We offer a 30-day return window from the date of delivery for eligible items. During this period, customers can initiate a return for a full refund, with the exception that if there are no damages or defects, the customer is responsible for return shipping costs and a 20% restocking fee. Items must be in their original packaging, new, unopened, unused, and with all tags attached. No return shipping label will be provided if there are no damages or defects.

    Please note that not all shipped orders are eligible for return, such as custom or made-to-order products, as we source these directly from manufacturers. If the manufacturer prohibits returns, we are unable to facilitate a return. This policy may vary on a case-by-case basis, so we encourage you to contact us for specific details regarding the brand or product you're interested in.

    If your purchase is not a custom or made-to-order product and is eligible for return, you must first obtain return authorization by contacting us via email at support@eternalemberoutdoorliving.com. Without verification, the items will not be accepted.

    All refunds will be processed to the same payment method used for the initial purchase.

    Returning Unused Item(s)

    You have 30 days from the delivery date to return any unwanted items. you may request to return unused items via email at support@eternalemberoutdoorliving.com within 30 days. Items returned without prior authorization will not be accepted.

    To be eligible for a return once we receive the item(s), the item(s) must be in perfect condition, the item(s) must remain in the original packaging, new, unopened, unused, and with all tags attached until your exchange request is accepted and processed.

    No return shipping label will be provided, you will be responsible for return shipping costs and a 20% restocking fee.

    Once the returned product has been examined, the problem identified, and product has been accepted we will process your refund. Depending on your bank, refunds typically take between 5-10 business days to process.

    Delivery & Inspection (Damages, Defects, & Order Discrepancies)

    Upon receiving your delivery, it is your responsibility to promptly inspect the products for any damages or defects within 2 days of acceptance. If you find any issues, please notify us via email at support@eternalemberoutdoorliving.com and call us within 24 hours at 888-255-0802.

    Before signing for your delivery, thoroughly inspect the package for visible damage and ensure that the quantity and type of items match the delivery receipt. If you notice any damage or discrepancies, such as missing or incorrect items, document them with photos or videos, refuse the shipment, and email your documentation to support@eternalemberoutdoorliving.com. Then, call us immediately at 888-255-0802 within 24 hours to report the issue.

    For any order discrepancies, such as missing or incorrect items, mark the delivery receipt as "missing" and inform the driver before signing. If no visible issues are found, accept the delivery and call us immediately at 888-255-0802. Please allow a brief grace period for the carrier to locate any missing items. If the items remain untraceable, we will send a replacement at no additional cost.

    Should you discover any damage or defects after accepting the shipment, document them with photos or videos and email the evidence to support@eternalemberoutdoorliving.com. After sending your documentation, call us immediately at 888-255-0802 to report the situation. Please note that reports or claims submitted after the 2-day window will not be eligible for resolution.

    We offer the following options if damages or defects are reported within 24 hours:

    • Replacement parts, a complete item replacement, a discount to retain the item, or a refund.
    • Items must not be used to be eligible for replacement parts, complete item replacements, discounts, or refunds.
    • If you choose to keep the item for a discount or accept replacement parts, you have 2 additional days to accept or reject the offer without using the item(s).
    • Please note that we are an online-only retailer and cannot coordinate repairs for damaged items.

    If damages or defects are not reported within 24 hours:

    • We are beyond the timeframe to file claims with the freight carrier or manufacturer.
    • We will not offer any refunds, free replacement parts, discounts, or exchanges.
    • Replacement parts for repair may be available.
    • Eternal Ember is not responsible for cleaning or removal costs associated with residue on items as a byproduct of the manufacturing process.

    Stolen Items

    Please be aware that we are not responsible for stolen items. If your shipment is marked as "delivered" by the carrier but is missing, you will need to file a claim directly with the carrier.

    Exchanges

    To request an exchange before your order is shipped, please contact us via email at support@eternalemberoutdoorliving.com within 24 hours of placing your order. We will try to accommodate the exchange if your order has not yet been shipped. Orders are sometimes processed and shipped very quickly, within 24 hours, so if your order has already been dispatched, it may be too late to make the exchange. Once the order is on its way, exchanges are not possible.

    If you need to make an exchange after your order has been shipped, you may request an exchange via email at support@eternalemberoutdoorliving.com within 30 days. Items returned without prior authorization will not be accepted.

    Once we receive the item(s), the item(s) must be in perfect condition, the item(s) must remain in the original packaging, new, unopened, unused, and with all tags attached until your exchange request is accepted and processed. If the replacement product is not in stock, we will notify you when it becomes available or offer a suitable alternative.

    No return shipping label will be provided, you will be responsible for return shipping costs and a 20% restocking fee.

    Once the returned product has been examined, the problem identified, and product has been accepted we will process your refund. Depending on your bank, refunds typically take between 5-10 business days to process.

    Clearance Products

    Clearance products cannot be exchanged or returned for a refund.

    Altering Your Shipping Address

    Eternal Ember relies on you to provide accurate shipping information to ensure successful deliveries. If you need to change your shipping address, please contact us within 24 hours of placing your order. Orders are sometimes processed and shipped very quickly, within 24 hours. If your order has already been shipped before we can update the address, it may be too late to make changes. Once an order has been dispatched, we cannot modify the shipping address. Additionally, we cannot be held liable for any missed deliveries due to an incorrect shipping address.

    Delivery Delays

    We are committed to delivering your order promptly. The estimated shipping times provided on our product pages are based on information from our suppliers and freight companies which are subject to change due to factors such as manufacturer delays, high shipping demand, and labor constraints in factories or warehouses.

    Delivery delays can occur and are beyond Eternal Ember's control. We understand this may be frustrating and appreciate your patience and understanding during these times.

    If your order has not arrived within the specified time frame, you can check our Order Status page or inquire about its progress via email at support@eternalemberoutdoorliving.com. We will work diligently to track down your shipment and extend the deadline for requesting a refund or exchange if needed.

    We value your business and thank you for your patience.

    Please Read The Following

    When purchasing from Eternal Ember, you agree to the following Exchange Agreement:

    • Shipping Estimates: Shipping date estimates on product pages are subject to change due to factors beyond Eternal Ember's control.
    • Inspection upon Delivery: Inspect the package immediately upon delivery. If damaged or defective, document it with photos and/or videos and report it to Eternal Ember within 24 hours.
    • Product Condition: Returns must be in their original packaging, new, unopened, unused, and include all original tags. Additional restocking fees may apply.
    • Refund Limitations: Full refunds are not possible once an order has left the warehouse.
    • Return Fees: If you return an order after it has shipped, and it is not damaged or defective, you are responsible for return shipping costs and restocking fees, typically around 20% but varying by product.
    • Cancellation Fees: Transaction fees will be deducted from your refund if you cancel an order before it ships. Fees typically range from 2.9% + $0.30 to 5.99% + $0.30, depending on your payment method.
    • Order Cancellation and Chargebacks: You agree not to cancel orders or file chargebacks for delays or incorrect estimated times caused by factors outside Eternal Ember's control, such as manufacturing and logistical constraints from partner companies.

    How can I start the return process?

    To begin the return process, please email us at support@eternalemberoutdoorliving.com to request return authorization. Items returned without prior authorization will not be accepted.

    When contacting Eternal Ember Support, please include the following information to help us verify your transaction and address any post-sale concerns:

    • Order number
    • Recipient details
    • Quantity and description of the item(s) to be returned or exchanged
    • Reason for return or exchange
    • Photo and/or video evidence confirming product delivery

    Upon receiving your request, we will provide you with the return address.

    *In need of further explanation? If you have any questions, comments, or concerns, please get in touch.

    Contact

    Phone: 888-255-0802

    Email: support@eternalemberoutdoorliving.com

    Business Address: 3518 N 34th Ln McAllen TX, 78501 United States

    (By using our site, you agree to these terms of use; if you do not agree, do not use our site)

    Shipping policy

    Shipping Options

    All orders qualify for free shipping when you select our Economy option. Please note that local pick-up is not available, and we currently do not offer international shipping.

    Order Confirmation

    After placing your order, you will receive a confirmation email indicating that your order has been received and your credit/debit card has been authorized. We will begin processing your order immediately. Tracking information will be sent to your email within 24 hours of your order leaving our warehouse. If you do not receive the tracking details, please contact us at support@eternalemberoutdoorliving.com or call 888-255-0802 for assistance.

    If an item is backordered or unavailable, we will notify you promptly and confirm whether you would like to keep the order open.

    Cut-Off Time

    To ensure prompt processing and delivery of your orders, we have established a daily cut-off time.

    • Orders received by 12:00 PM Central Standard Time (CST) on business days (Monday - Friday) will begin processing on the same day.

    • Orders received after 12:00 PM CST, or on weekends and holidays, will begin processing on the next business day.

    If you have any questions about our cut-off time or need assistance with your order, please contact us via email at support@eternalemberoutdoorliving.com or call us at 888-255-0802.

    Altering Your Shipping Address

    Eternal Ember relies on you to provide accurate shipping information to ensure successful deliveries. If you need to change your shipping address, please contact us within 24 hours of placing your order. Orders are sometimes processed and shipped very quickly, within 24 hours. If your order has already been shipped before we can update the address, it may be too late to make changes. Once an order has been dispatched, we cannot modify the shipping address. Additionally, we cannot be held liable for any missed deliveries due to an incorrect shipping address.

    Shipping Times

    We strive to deliver all orders within 3 - 7 days. However, occasional delays may occur due to circumstances beyond Eternal Ember’s control.

    Shipping Carriers

    We use the following carriers for shipping:

    • Estes Express

    • R+L Carriers

    • DHL Freight

    • FedEx

    • USPS

    • UPS

    Shipping Delays

    We are committed to delivering your order promptly. The estimated shipping times provided on our product pages are based on information from our suppliers and freight companies which are subject to change due to factors such as manufacturer delays, high shipping demand, and labor constraints in factories or warehouses.

    Delivery delays can occur and are beyond Eternal Ember's control. We understand this may be frustrating and appreciate your patience and understanding during these times.

    If your order has not arrived within the specified time frame, you can check our Order Status page or inquire about its progress via email at support@eternalemberoutdoorliving.com. We will work diligently to track down your shipment and extend the deadline for requesting a refund or exchange if needed.

    We value your business and thank you for your patience.

    Delivery & Inspection (Damages, Defects, & Order Discrepancies)

    Upon receiving your delivery, it is your responsibility to promptly inspect the products for any damages or defects within 2 days of acceptance. If you find any issues, please notify us via email at support@eternalemberoutdoorliving.com and call us within 24 hours at 888-255-0802.

    Before signing for your delivery, thoroughly inspect the package for visible damage and ensure that the quantity and type of items match the delivery receipt. If you notice any damage or discrepancies, such as missing or incorrect items, document them with photos or videos, refuse the shipment, and email your documentation to support@eternalemberoutdoorliving.com. Then, call us immediately at 888-255-0802 within 24 hours to report the issue.

    For any order discrepancies, such as missing or incorrect items, mark the delivery receipt as "missing" and inform the driver before signing. If no visible issues are found, accept the delivery and call us immediately at 888-255-0802Please allow a brief grace period for the carrier to locate any missing items. If the items remain untraceable, we will send a replacement at no additional cost.

    Should you discover any damage or defects after accepting the shipment, document them with photos or videos and email the evidence to support@eternalemberoutdoorliving.com. After sending your documentation, call us immediately at 888-255-0802 to report the situation. Please note that reports or claims submitted after the 2-day window will not be eligible for resolution.

    We offer the following options if damages or defects are reported within 24 hours:

    • Replacement parts, a complete item replacement, a discount to retain the item, or a refund.

    • Items must not be used to be eligible for replacement parts, complete item replacements, discounts, or refunds.

    • If you choose to keep the item for a discount or accept replacement parts, you have 2 additional days to accept or reject the offer without using the item(s).

    • Please note that we are an online-only retailer and cannot coordinate repairs for damaged items.

    If damages or defects are not reported within 24 hours:

    • We are beyond the timeframe to file claims with the freight carrier or manufacturer.

    • We will not offer any refunds, free replacement parts, discounts, or exchanges.

    • Replacement parts for repair may be available.

    • Eternal Ember is not responsible for cleaning or removal costs associated with residue on items as a byproduct of the manufacturing process.

    Please keep the packaging and labels in case an incorrect item arrives, or the item is damaged or defective. If you have any issues with your product(s) within 30 days of receipt of your order, please contact us by sending photographs and/or videos via email at support@eternalemberoutdoorliving.com.

    Once the returned product has been examined and the problem identified, we will process your refund. Depending on your bank, refunds typically take between 5-10 business days to process.

    Please Read The Following

    When purchasing from Eternal Ember, you agree to the following Exchange Agreement:

    • Shipping Estimates: Shipping date estimates on product pages are subject to change due to factors beyond Eternal Ember's control.

    • Inspection upon Delivery: Inspect the package immediately upon delivery. If damaged or defective, document it with photos and/or videos and report it to Eternal Ember within 24 hours.

    • Product Condition: Returns must be in their original packaging, new, unopened, unused, and include all original tags. Additional restocking fees may apply.

    • Refund Limitations: Full refunds are not possible once an order has left the warehouse.

    • Return Fees: If you return an order after it has shipped, and it is not damaged or defective, you are responsible for return shipping costs and restocking fees, typically around 20% but varying by product.

    • Cancellation Fees: Transaction fees will be deducted from your refund if you cancel an order before it ships. Fees typically range from 2.9% + $0.30 to 5.99% + $0.30, depending on your payment method.

    • Order Cancellation and Chargebacks: You agree not to cancel orders or file chargebacks for delays or incorrect estimated times caused by factors outside Eternal Ember's control, such as manufacturing and logistical constraints from partner companies.

    Stolen Items

    Please be aware that we are not responsible for stolen items. If your shipment is marked as "delivered" by the carrier but is missing, you will need to file a claim directly with the carrier.

    *In need of further explanation? If you have any questions, comments, or concerns, please get in touch.

    Contact

    Phone: 888-255-0802

    Email: support@eternalemberoutdoorliving.com

    Business Address: 3518 N 34th Ln McAllen TX, 78501 United States

    (By using our site, you agree to these terms of use; if you do not agree, do not use our site)

    Introducing the Dimplex IgniteXL Linear Electric Fireplace—an embodiment of modern elegance and technological innovation. 

    The 74" IgniteXL stands apart as more lifelike and visually stunning than any other electric fireplace. With new, patented flame technology, IgniteXL® captures the charm and ambiance of a real fire. Edge-to-edge glass offers a flawless panoramic view of the dazzling flames from any angle. Choose from brilliant color themes or cycle through a range of colors using the prism mode, freezing on the hue of your choice. Included diamond-like acrylic ice ember bed chunks that sparkle with the reflected light. You may also choose an optional Driftwood Log Kit with the River Rocks to add even more warmth and charm to Your Fireplaces. It speaks presence and demands attention.  

    The patented Comfort$aver® ceramic heating system uses 11% less energy than the leading quartz infrared heater by automatically adjusting fan speed and heater wattage to safely and precisely match the requirements of the room. Enjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment. Hardwire using 120V or 240V. Backlit controls are hidden when not in use.

    Optional Black Trim Kit AccessoryThe minimalist trim design makes it possible to install IgniteXL fireplaces in a 2" x 4" wall. The unit requires a 6'' Deep opening for flush install. 2x4 trim covers the portion of the unit that comes out away from the wall when installed into 4'' deep wall. It will look like a picture frame around the unit. Trim kit SKU: XLFTRIM74

    Best Design Style

    • Contemporary; Modern

    What's Included

    • Dimplex IgniteXL 74" Linear Electric Fireplace
    • Multi-Function Remote
    • Acrylic Ice Media
    • 5 Years Warranty

    Features

    • Comfort Saver Ceramic Heating System uses 11% less energy than the leading quartz infrared heater
    • Choose from 8 brilliant color themes or cycle through a prism mode, freezing on the hue of your choice
    • Multifunction Remote Control
    • Heat Boost quickly warms a room by delivering maximum heat output for a pre-determined amount of time
    • Included diamond-like acrylic ice ember bed chunks
    • Optional Driftwood Log Kit with River Rocks
    • Enjoy the ambiance of the flame with or without the heater
    • Edge-to-Edge clean-face design offers flawless panoramic views.
    • Backlit controls are hidden when not in use
    • Low-profile design fully recesses in 2"x6" wall construction.
    • Hardwire using 120V or 240V for powerful heating
    • Stunning Modern, Linear Design

    Media

    • Included natural-looking driftwood with medium and large acrylic crystals
    • Seven media bed colors: white, blue, violet, red, green, yellow, turquoise
    • Individually Controlled or isochronized with flame color

    Heating

    • Comfortsaver heating System with safe ceramic heat, provides supplemental heat up to 1000 sqt (on 240 Volts)
    • Eco Heat & Boost technology: eco reduces wattage while Boost maximizes heat output for up to 20 minutes
    • Air Circulation Mode moves room air to keep it fresher
    • Enjoy the ambiance of the flame with or without the heater
    • Direct-wired to a 120 or 240 volt circuit  or plug-in with an optional plug kit 

    Specifications

    Finish / Color Black
    Media Bed Acrylic Ice
    Installation Built-In
    Weight 99 lbs
    Heat Location Front Top Vents
    Fireplace Warranty 5 Years
    Remote Control Multi-Function
    Volts 120V / 240V
    Amps 10.4 / 12.5
    Watts 1500 / 2500
    Wiring Wired In / Plug In
    Bulb Type LED
    BTUs 4400 / 8530
    Heating Area Up to 1000 sqft


    No Trim Dimensions

    Width: 74 3/8"  Height: 15 5/8" Depth: 5 7/8"

    With Trim Dimensions

    Width: 75 1/2" Height: 16 1/2"  Depth: 5 7/8"

    Framing / Rough Opening

    Product Videos

     

    Warranty

    Dimplex only honors warranties for products purchased through authorized retailers like us. Purchases from third-party platforms, such as Amazon, risk claim denial. As a factory-authorized dealer for all brands we carry, we ensure that your purchase retains full manufacturer warranty coverage. Please refer to the owner's manual in the manufacturer downloads section below for more details.

    Manufacture Downloads

    Legal Disclaimers & Warnings

    Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.

    Customer Reviews

    Based on 6 reviews
    83%
    (5)
    17%
    (1)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    d
    dimitri i
    I love this fireplace!

    I had a custom mantle built for it, and the installation was easy. The installer said the instructions made it seem more complicated than it actually was. It was done quickly, and there are lots of features and options to enjoy!

    I
    Isabella H
    Exceptional Customer Service

    The Dimplex Fireplace is a high-quality addition to our home. Despite a glass piece being damaged during shipment, they quickly sent a replacement. Their responsive and easy to reach customer service is hard to find these days. I'm very glad I chose them.

    m
    max wellington
    Fast Delivery!

    Very happy with the price and fast delivery.

    L
    Lena P.
    I love it

    Couldn’t be happier with this gorgeous fireplace!

    R
    Rafael Santos
    Highly recommend!

    So classy and elegant. A very nice touch to our living room area.